Mediahuis

A customer success story

Managed services
Antwerp - Brussels - Hasselt
4300

Mediahuis is the international media company behind a wide range of newsbrands, digital market places, radio & TV such as De Telegraaf, NRC Handelsblad, Het Nieuwsblad, De Standaard, …

News consumers have 24/7 access to the journalistic heart of their brands via all possible platforms. Mediahuis is a strategic partner for advertisers but also a place where people and brands can maintain their individuality and develop further. Mediahuis invests in different media brands and makes optimal use of their potential.

Challenges

Mediahuis uses Oracle as their underlying database for a number of important applications used for marketing, newspaper systems and administration regarding advertisements. Failure of a database means unavailability of one or more of these services. This can cause additional costs to distribution of the newspapers or have an impact on the newspaper itself (number of pages, number of editions).    

Mediahuis always had one DBA who was responsible for all these critical systems. But due to changing availability expectations, it was no longer achievable to have only one person manage this entire environment. So Mediahuis was looking for an extension of their team to support their DBA when needed and a monitoring solution that could warn them ahead of time about any problems, day or night.  

Solution

This is where Exitas helped out. We offered Mediahuis a Managed Support Services contract, 24/7 with active monitoring where actions can be taken proactively and when necessary. As a partner of Mediahuis, we further provide support and advice about upgrades, licensing and optimizations. We make sure the database is secure outside business hours and during holiday periods. With this partnership we offer Mediahuis a complete and continuous solution.

Exitas is one of the most experienced Oracle partners in Belgium, and was able to deliver Mediahuis a customized offer. They have a wide range of people with in-depth Oracle knowledge on which Mediahuis can rely. Exitas can also respond flexibly to requirements for Oracle knowledge needed in projects.

Jan Lafosse – Infrastructure Architect Mediahuis

Exitas is a dynamic company that actively responds to the needs of their customers

Ingrid Roelandt – System Engineer Expert Mediahuis

Service offered

Managed Support Services

Technical information

Due to various company takeovers, there are many different database versions running. With the Oracle VM platform we can run older database versions and still offer the necessary protection against hardware failures.

Oracle Dataguard is used to replicate critical data to other data centers.

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